If we haven't covered your query please do not hesitate to contact us.
FREQUENTLY ASKED QUESTIONS
How can I purchase a product?
At the moment we are selling online via Facebook and via our website. So it is important to like our Facebook page to keep up to date on when products become available. We stock a number of unpersonalised tooth fairy pillows and limited number of personalised tooth fairy pillows.
How can I buy online via Facebook? How does it work?
Like our Facebook page to keep updated on existing products available and when new products are coming. Our photo albums will feature a 'current available products - on sale NOW'. Follow the instructions on the page.
Little zucchini will confirm and ask you to private message with an email address, and postal address.
Little zucchini will then email you an invoice with details for payment and confirm your order.
Once payment is received we will post your order (unpersonalised) or begin making your personalised order and then email you when it is ready for postage.
What methods of payment do you accept?
We accept PayPal and direct bank deposit. You do not have to have a Pay Pal account to pay with Pay Pal it provides a secure method of payment with your credit card details.
Do I pay upfront?
Due to the personalised nature of our products we do require payment upfront. We ask that you pay within 24 hours of receiving your invoice with payment details.
How much are delivery costs?
This may depend on your product or quantity you order. You will to be advised of delivery costs before you are asked to pay for your order. We use Australia Post parcel delivery which includes tracking. You may choose to include signature on delivery for an added cost of $2.95. Click here for more information.
How will I know when my product will be ready?
Upon ordering you will be given an expected delivery date once your payment has been made. Once your product is ready we will email you to let you know to expect your delivery.
What if I am not happy with my product?
Please contact little zucchini immediately if you are not happy with your product.
How do you choose your fabrics on your tooth fairy pillows?
We buy fabrics in bulk that we think are going to be popular to fulfil our customer orders. We try to keep fabrics choices limited in order to keep the production process quicker.
How can I purchase a product?
At the moment we are selling online via Facebook and via our website. So it is important to like our Facebook page to keep up to date on when products become available. We stock a number of unpersonalised tooth fairy pillows and limited number of personalised tooth fairy pillows.
How can I buy online via Facebook? How does it work?
Like our Facebook page to keep updated on existing products available and when new products are coming. Our photo albums will feature a 'current available products - on sale NOW'. Follow the instructions on the page.
Little zucchini will confirm and ask you to private message with an email address, and postal address.
Little zucchini will then email you an invoice with details for payment and confirm your order.
Once payment is received we will post your order (unpersonalised) or begin making your personalised order and then email you when it is ready for postage.
What methods of payment do you accept?
We accept PayPal and direct bank deposit. You do not have to have a Pay Pal account to pay with Pay Pal it provides a secure method of payment with your credit card details.
Do I pay upfront?
Due to the personalised nature of our products we do require payment upfront. We ask that you pay within 24 hours of receiving your invoice with payment details.
How much are delivery costs?
This may depend on your product or quantity you order. You will to be advised of delivery costs before you are asked to pay for your order. We use Australia Post parcel delivery which includes tracking. You may choose to include signature on delivery for an added cost of $2.95. Click here for more information.
How will I know when my product will be ready?
Upon ordering you will be given an expected delivery date once your payment has been made. Once your product is ready we will email you to let you know to expect your delivery.
What if I am not happy with my product?
Please contact little zucchini immediately if you are not happy with your product.
How do you choose your fabrics on your tooth fairy pillows?
We buy fabrics in bulk that we think are going to be popular to fulfil our customer orders. We try to keep fabrics choices limited in order to keep the production process quicker.